Last edited by Nitilar
Thursday, April 23, 2020 | History

11 edition of Effective IT Service Management found in the catalog.

Effective IT Service Management

To ITIL and Beyond!

by Rob Addy

  • 346 Want to read
  • 38 Currently reading

Published by Springer .
Written in English

    Subjects:
  • Computing and Information Technology,
  • Management & management techniques,
  • Computers,
  • Computers - General Information,
  • Computer Books: General,
  • Information Technology,
  • Management Science,
  • Programming - Software Development,
  • Computers / Information Technology,
  • ISO 9000,
  • IT Outsourcing,
  • ITIL,
  • ITSM,
  • SLA,
  • Service Level Agreement,
  • Service License Management,
  • Service Management,
  • Service Provisioning

  • The Physical Object
    FormatHardcover
    Number of Pages342
    ID Numbers
    Open LibraryOL12810598M
    ISBN 103540731970
    ISBN 109783540731979


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